Welcome to Rebound!

Rebound, founded by Tate Jarrow and Dan Nelms, is on a mission to protect everyday people and their families from scams by providing great software solutions and recovery help.

I spent eight years investigating cyber criminals. As a Special Agent with the U.S. Secret Service, I worked on financial crimes and cyber fraud cases. I learned how cybercriminals operate. I worked on dozens of investigations and prosecutions. I saw what happens after someone gets scammed: the confusion, the shame, the helplessness, and the difficulty of getting help.

I then worked at Google for 5 years, where I built products in the consumer protection space, learned about abuse, fraud, and scams in the private sector, and enhanced my knowledge.

I can summarize what I’ve learned in over 15 years working on this problem in one sentence.

People are completely on their own when it comes to scams.

Americans reported over $12.5 billion in losses to online scams in 2024, according to the FTC. Globally, the number is closer to $442 billion. And 78% of scam victims never recover their money, despite their best efforts.

Here’s what happens when someone gets scammed. They call their bank. The bank says it was an “authorized transaction” because you sent the money yourself. They call the local police. The officer takes a report and is sympathetic, but the department doesn’t have the resources or jurisdiction to investigate online fraud. Nothing happens. They try to file with the FBI, but unless you lost millions, you aren’t a priority. The FBI’s Internet Crime Complaint Center receives hundreds of thousands of reports a year, and your case ends up in a pile that nobody comes back to. If you’re lucky, it might be rolled up into a bigger investigation that takes years. They try to report it to Google, Facebook, or whatever platform the scammer used to reach them. This is less useful than the government or the banks. It’s difficult to find someone who will help you.

So the victim is left alone, out of the money, with no one to call and no clear next step. Plus, if you withdrew money from a retirement account as part of the scam, you’ll get taxed by the government for it. That’s the reality for millions of people every year. This doesn’t even account for the human impact, the emotional impact that victims endure, which is very real.

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Prevention matters

This is why prevention is so important. Dealing with the impacts of a scam as a victim is hard in so many ways. It’s hard to get money back, it’s hard to get help, and it’s hard emotionally. Prevention is much better than recovery. If we can prevent people from getting scammed, they won’t become victims and won’t have to deal with the painful things victims must.

Protection exists. It just doesn’t exist for regular people.

Big companies have entire security operations centers. They have fraud teams. They have cyber insurance policies that actually pay out. Wealthy individuals have private advisors and wealth managers who catch suspicious activity before it becomes a problem. The tools and the expertise are out there.

But if you’re a normal person? A retiree living on a fixed income? A busy parent who doesn’t have time to research every text message? You get nothing. There are few tools designed to protect everyday people from scams. Antivirus catches malware. Identity theft services monitor your credit. But when a scammer sends your dad a fake text from “his bank” or your mom a romance scam on Facebook, they are on their own.

The millions of people who need protection the most have the least help. Unprotected from the increasing amount of scams, which are getting more sophisticated because scammers are using AI to help them.

Billions of dollars in venture capital and cybersecurity investment have poured into protecting businesses. Enterprise security. Executive protection. Corporate fraud detection. B2B solutions for companies that can afford six-figure contracts. That’s where the money went, and that’s where the talent followed. Consumers were an afterthought. Normal people were left to fend for themselves.

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Why we built Rebound

That’s why my co-founder, Dan Nelms, and I started Rebound. We wanted to bring our expertise and passion to help people solve a problem that isn’t being solved in the market right now. We didn’t want to build another enterprise security product. We don’t want to help protect Fortune 500 companies. We don’t want to only sell to high-net-worth individuals or executives.

We started Rebound to protect the people in our lives. Our moms and dads. Our friends. Our families. The people who don’t have a security operations center watching their back.

We’re a mission-driven company; in fact, we are a Public Benefit Corporation, which means we are required to pursue a public benefit (more about PBCs here). Our public benefit is proudly displayed on our website: “to mitigate cyber harm and its impact for individuals and society.”

We wake up every day thinking about how to keep people like us, our friends, our family, and you safe from the scams that are getting smarter, more targeted, and more personal every month.

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What we are building

Rebound is AI-powered scam protection built for consumers. We’re building tools that do two things:

Prevent scams before they happen. Our AI analyzes suspicious content in real time, whether it’s a sketchy DM, a phishing email, or a fraudulent website. We flag the danger before you click, send, or pay. Because prevention is the best way to stop scammers in their tracks.

Help you recover when prevention isn’t enough. Because no system catches everything. When someone does fall victim, we help you navigate the experience and recover.

Try Rebound Antiscam for Chrome

Rebound AntiScam for Chrome is our browser extension that scans websites in real time as you browse. It flags scams that appear in your browser, such as a scam webpage, an email, or a DM on a social media site. It’s free to use, and you can download it here.

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Try Scam Assistant

Our first tool is live right now. It’s called Scam Assistant, and it’s free.

Here’s how it works: you paste in a suspicious message, upload a screenshot, or describe a situation. Our AI analyzes it and tells you whether it’s a scam, what the red flags are, and exactly what to do next.

But here’s what makes it different from anything else out there. If you are dealing with a scam, Scam Assistant doesn’t just tell you “be careful” and leave you on your own. It helps you collect all the important details in one place: who contacted you, what they said, how money moved, and what accounts were involved.

Then it builds a personalized action plan based on your specific situation. Not a generic checklist. A plan tailored to what happened to you, with the steps in priority order. And you can save everything to your account, so you don’t lose it.

Most people who get scammed don’t know where to start. Scam Assistant gives them a starting point and a path forward.

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Try our Scam Wiki

Scam Wiki is a growing library of scam information, updated with real data from our detection systems. Think of it as a field guide to the threats that are actually circulating right now.

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What’s next

We are moving quickly to launch our AntiScam software on all your devices so you can have 24/7 protection. You can sign up for early pricing here if you like.

Rebound for desktop and mobile. We’re building software that protects you across your computer and phone, not just your browser. It’s like antivirus software, but for scams, which is why we call it Rebound AntiScam. Always-on scam detection on all your devices.

Family Watchtower. A monitoring dashboard that lets you keep an eye on the people you care about. If someone in your family or extended family (maybe mom or dad) encounters a scam, you’ll see it in the family watchtower, so you can have early warning. Remember, prevention is always better than recovery.

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Why Substack

We are using Substack because it allows us to interact with our users easily. You can ask questions and engage with us on our Substack Chat. If you subscribe and follow us (always free!), you will get updates on the company and the products we are launching, as well as helpful tips to protect yourself and your family from online scams and other scam-related information.

Thanks and Stay Safe!

Tate

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Tate Jarrow is the Co-Founder and CEO of Rebound. He previously served as a Special Agent with the U.S. Secret Service and was a product leader at Google. He’s a West Point graduate, U.S. Army Ranger with 2 combat deployments to Afghanistan, and has an MBA from Cornell University.

Dan Nelms is the Co-Founder and COO of Rebound. He spent 13 years leading teams at Google Trust & Safety, responsible for the large-scale detection of abuse and the protection of billions of users. He is currently wrapping up a Master’s at Stanford Graduate School of Business.